January 16, 2018

Not all commercial HVAC contractors are the same. When it comes to commercial HVAC repair, especially in an emergency situation, you’ll want a contractor who goes above and beyond what’s required to keep your HVAC systems running.

While knowledge of commercial HVAC system mechanics is important, it’s not the only thing a contractor can provide that benefits your business. A deep understanding of all heating and cooling systems and processes means you’re covered no matter what. A contractor whose business is structured to facilitate quick repairs minimizes unscheduled downtime. There are many different things you should consider when looking for a new HVAC contractor.

4 Things to Look for to Get the Best Commercial HVAC Repair in NYC

Hiring a commercial HVAC contractor that stands apart from the rest can save you a lot over the course of the relationship. It’s an important decision with consequences on overall operating costs. To hire the best, look for the following 4 things.

1. Owner Involvement

When you need an immediate commercial HVAC repair, having an owner on the other line provides peace of mind knowing the problem will get resolved quickly. Further, having direct access to an owner 24/7 essentially puts you at the top of the line of command – technicians arrive right when you need them. The result is fast, worry-free solutions.

2. Fleet Zoning System

In NYC, getting from Point A to Point B isn’t always as easy as it seems. This problem is worsened if an HVAC contractor doesn’t have vehicles anywhere near your building. Look for an HVAC contractor that uses a fleet zoning system – this ensures there’s always a technician within a few blocks from you if your system goes down.

3. Vertical Integration

Even with proactive maintenance schedules in place, commercial HVAC systems don’t go down in a predictable way. An HVAC contractor with knowledge of the whole building HVAC system, as well as the whole process of construction, installation, maintenance and repair, means there’s always a solution at hand, no matter what goes wrong.

4. Industry Experience

Commercial HVAC uptime is important for building tenants, but it’s also important for a building owner’s bottom line. When an HVAC contractor understands this relationship – especially for critical systems HVAC like data center cooling or hospital HVAC – you can be confident repair decisions will be made with your best interests in mind. Once again, experience lends itself to fast, worry-free resolutions.

There are other things you can look for in a commercial HVAC contractor, but the four mentioned above are signs the company will go above and beyond what’s required to provide you the best service possible.

If you’re looking for a new contractor, Donnelly Mechanical has 25+ years of experience with commercial HVAC repair and maintenance, serving over 1,700 businesses in NYC.

hvac at donnelly mech

Back to Blog