Douglas has worked at Donnelly Mechanical for 15 years, making him a proud member of our 10+ Year Employee Club. He has a total of 20 years’ experience in the HVAC world as well as an Associate’s Degree in Occupational Science from New York Technical College. He also completed the MSCA Green Awareness Certification.
As Service Manager, Doug supervises the HVAC Service and Maintenance department in receiving and responding to all client inquiries and complaints. From assigning service requests to reviewing & managing all departmental service and estimate reports, Doug makes it his first priority to ensure optimum client satisfaction and maximize department profitability.