Job Summary

The Accounts Receivable / Collections Clerk role is to support the Accounting Department by performing accounts receivable related functions to track and resolve outstanding payment issues.  Responsibilities include outreach to delinquent accounts/customers to secure payment, review account history with customers and post payments, credit memos and adjustments.  This position will also perform analytics and prepare reports in connection with aged balances, trends and aging histories. He/she will maintain strict confidentiality of all information.

Essential Job Functions

Accounts Receivable

  • Prepare a daily cash receipt for customer checks received by mail
  • Enter checks received into our system and post the cash receipt
  • Scan checks and post to our bank account via online banking program
  • Process customer credit card payments on a daily basis as received
  • Prepare a weekly cash receipt for credit card accounts and all incoming wire transfers
  • Respond to customer inquiries in a timely manner


  • Run AR Aging reports at mid-month and month end; compare significant changes
  • Identify and illustrate receivable trends using excel charts, graphs and similar tools


  • Regularly review accounts receivable aging reports to identify aged outstanding invoices
  • Contact customers to discuss unpaid invoices:
    • Verify that we have correct contact information on file
    • Provide all required information to the customer to facilitate timely payment
    • Schedule follow-up phone call if payment is not received in a timely manner
  • Communicate any issues with the Service or Construction department for resolution
  • Follow-up both internally and with the customer until the issue is resolved
  • Provide collection updates and review accounts receivable aging with management periodically
  • Prepare and send documentation to collection agency after all methods of collections have been exhausted and deemed unsuccessful

Bankruptcy Claims

  • File all bankruptcy claims for the company; research and provide required documentation
  • Communicate and follow-up with all parties as necessary

Position Requirements/Experience/Education

  • 2 to 5 years’ experience (non-manager) in accounting operations (collections, AR, billing, etc.)
  • Bachelor’s degree in business/accounting concentration preferred
  • Knowledge of ERP system a plus
  • Strong Excel skills a must; ability to download, format and manage spreadsheet data is essential
  • Excellent working knowledge of other MS Office programs, including Word and Outlook
  • Maintain a professional attitude and confidentiality always

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About Our Company
Donnelly Mechanical, an ENGIE company, is New York City’s premier provider of innovative commercial HVAC service, maintenance and construction. With over 30 years’ experience and 200+ employees, we serve New York City’s most prominent commercial organizations across a variety of sectors including data centers, healthcare facilities, Class-A office spaces and commercial real estate management firms.

Benefits & Culture
Our employees play a major role in our success and we value them. Many of our employees have been with us for over 10 years. Our comprehensive benefits package includes medical, dental, vision and company paid life insurance. We also offer flexible spending accounts, 401(k) and profit sharing plans.

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